Enfield Stands Together – Council news

Posted by on Mar 20, 2020 in News

Enfield Stands Together – Council news

Enfield Council’s community response to the Coronavirus crisis

Please see below the extract from the Joint Community letter from Enfield Council that explains what is being done to support residents during the crisis.

Dear Enfield residents,

Enfield Council has launched our community response website as part of our efforts to build community resilience in Enfield in response to the Coronavirus crisis.

Enfield Council and Enfield Voluntary Action has brought together key local partners and organisations so that we have a coordinated effort across our borough to organise volunteers and those who need help.

This includes our local NHS partners, Enfield Carer’s Centre, Age UK, Citizens Advice Enfield. In the coming days we plan to link up with many more local organisations and groups so that we can build on the fantastic work already being done across the borough.

It is important that all our efforts to help those in need are organised through the local authority, with Enfield Voluntary Action as lead coordinating partner, so that we can act in-line with a spread prevention approach.

Enfield Council has set up a new website resource to help us coordinate efforts. This can be your first stop to find out how you can get involved or gain access to the help you need.


On this link you will be able to:

• register to volunteer in your local community
• register your details with us so we can help connect you to a volunteer if you need help

Please keep checking the council website for updates on advice regarding the Coronavirus.


You should also continue to follow the advice being given by Public Health England, which can be found here:



We know this is an extremely anxious time for everyone. We are heartened that our community in Enfield is already pulling together and we will continue to work with residents and all community organisations to build more resilience and be prepared.

Thank you for your support and dedication to ensuring Enfield remains a caring and vibrant community.

Yours sincerely,



Cllr Nesil Caliskan                                                      Jo Ikhelef
Leader, Enfield Council                                            Chief Executive, EVA
cllr.nesil.caliskan@enfield.gov.uk                           j.ikhelef@enfieldva.org.uk


Top Tips to help with Social Isolation

Posted by on Mar 20, 2020 in News

Top Tips to help with Social Isolation

Staying well when social distancing.
We’ve created some top tips to support those who are undertaking social distancing to get through the next few weeks.

Read or download the tips from the Royal College of Occupational Therapists.


Centre’s phone lines are open – see other changes during Coronavirus outbreak

Posted by on Mar 15, 2020 in News

Centre’s phone lines are open – see other changes during Coronavirus outbreak

Our Centre’s doors are closed but our phone lines are open and staff are still working Mon-Fri 9am-5pm. 

All Support Groups, Counselling, Benefit & Assessment Appointments will be by tele-conference, so call us for the telephone number and meeting ID.

They will be acted on immediately and take effect from Monday 16th March 2020.


See full announcement and more information.



Posted by on Mar 15, 2020 in News



ECC has considered the current health concerns and the importance of protecting both carers, cared for persons and our staff and have decided to take the following temporary action.  Carers on Enfield Carers Register have already been informed by text, phone, email and on Monday 16th March, more detailed postal information was also sent to them together with advice on emergency planning along with some information on the coronavirus and helpful links.

From Monday 16th March 2020 and until 27th March at the earliest, our Centre will not receive visitors.  Our staff will continue to be at work and they will be available to talk with carers by phone and email only, until further notice. We will not be providing home visits during this time but our staff will be available Mon-Fri 9am-5pm on our normal number 0208 366 3677. They will be able to offer practically the same support and advice over the phone that they would have given carers face to face.  Our attendance at external meetings will be dependent on staff availability and meetings that would have taken place at the Centre will be via tele-conferencing.

Our regular activities such as monthly support groups will still take place but will now be by conference call. This will mean that up to 100 carers can all share a phone call which will be hosted by one of our staff.  Carers wishing to join a support group are being asked call the Centre to book and we will give them details of how to join the conference call.  It will not cost carers more than a regular call to the Carers Centre.

Carers Assessments, counselling sessions, legal information and benefit appointments will also only take place by phone.  If carers already had an appointment booked for one of these activities, they will receive a call at the time that their appointment was booked.

Carers will need to ensure they have any documents they need to discuss or have been told to bring to their appointment, ready and near the phone.

Unfortunately, Yoga, Bingo and our Carers’ Coffee Mornings will be cancelled until further notice.  It may be difficult to help carers with Blue Badge, Taxicard or Dial-a-Ride online applications by phone, but if carers are fairly confident with computers and want a staff member to guide them through by phone, we may still be able to help.

We appreciate that the above changes may be somewhat inconvenient and for this, we apologise.  However, we are committed to supporting carers in the safest, most practical way we can during this challenging time.

Our April-June Carers Voice Newsletter will be issued at the end of March/beginning of April and hopefully we’ll be able to give more details in that edition.

Enfield Carers Centre and Carers Trust Lea Valley Crossroads (CTLVC) announce their intention to merge this year

Posted by on Feb 14, 2020 in News

Enfield Carers Centre and Carers Trust Lea Valley Crossroads (CTLVC) announce their intention to merge this year

Enfield Carers Centre and Carers Trust Lea Valley Crossroads (CTLVC) announce their intention to merge this year.   

Discussions between the Boards of Trustees of both charities have taken place during the past few months and the decision to merge is by mutual agreement. The completed merger is expected to be complete by the end of Summer 2020.

The merger will bring together carer support and care services into a single organisation serving the Enfield area. It will capitalise on the complementary services offered by both organisations and provide a foundation for diversifying the range of services available and increase income streams to meet the future, growing, needs of carers in the area. The forward-thinking approach also improves the sustainability of care support for local residents against a backdrop of an increasingly challenging funding environment for charities and other voluntary sector organisations.

During the following months, services currently provided by both organisations will continue as usual and so existing carers and service users will not experience any changes.  As far as staff are concerned, it is not envisaged that any compulsory redundancies will be needed for the successful completion of the merger.

 ECC Chair, Tim Hellings said We couldn’t be merging with a better organisation in terms of their having over 30 years’ experience in the care services field.  Crossroads have an excellent reputation for delivering high quality, trusted, reliable care services which are rated “Good” by the Care Quality Commission.  Their commitment to family carers is second to none.”

CTLVC Chair, Jennifer Mixer commented “We already work closely with ECC so combining our two charities is a logical development that will ensure our carers and cared-for clients can benefit from continued high-quality support into the future.”

Pamela Burke, CEO of Enfield Carers Centre said I look forward to being able to offer carers an all-round service. This merger means that as well as delivering advice, information, support and training for family carers, ECC can also now offer carers quality replacement care and respite services from trusted and experienced care support staff 24 hours a day, 7 days a week, 365 days year.”

Jill Raines, CEO of Carers Trust Lea Valley Crossroads saidI’m happy that on my retirement I’ll be leaving staff and carers in good hands.  ECC is dedicated to family/informal carers and I know they’ll ensure that carers continue to receive reliable, high-quality support for their loved ones in need of care.”

We have prepared some answers to possible questions from Carers.  See our FAQs for Carers.

Plus some answers for Funders.


Safer Discharge & Carer Awareness Project

Posted by on Jul 10, 2019 in News

On Tuesday 11th June, during Carers Week 2019, ECC & North Middx. Univ-ersity Hospital launched 2 new videos for staff and carers to promote their joint Safer Discharge & Carer Awareness Project.


Hospital Staff (above) including Dr Peter Carter Chair of the Hospital (middle), Deborah Wheeler, Executive Director of Nursing (2nd from right) and Helen Joyce, Discharge Matron (right) joined local Councillors Alev Cazimoglu and Rick Jewell (left) to pledge their commitment to carers. Assistant Director of Nursing, Nichole McIntosh (pictured below) was delighted to support ECC and make her pledge to “promote the [hospital’s] Carers’ Passport and to signpost Carers to Enfield Carers Centre”.


Dr Carter said: This project is an excellent way to encourage both hospital staff and family carers to work in partnership.


Our Fabulous Year Nine’s!

Posted by on Jun 23, 2019 in News


We would like to say a huge ‘Thank you’ to the amazing Year Nine Girls from Chace Community School for raising a staggering £1500 for EyPIC, the Young Carers Project at Enfield Carers Centre.

They packed bags at Morrisons in Enfield, dressed up as Princesses on the Family Fun Day and raised as staggering £1000 by delivering a presentation to their year group about our young carers project and wining the vote of their peers for the most deserving charity.

Well done girls we are very proud of you all!


Homework Club is Now Twice a Week!

Posted by on Mar 26, 2019 in Uncategorized


Thanks to some wonderful volunteers we now have our Young Carers Homework twice a week , Tuesdays 4.00pm – 6.00pm and Thursdays 4.00pm – 5.00pm.

We are also running SATS Practice sessions on Tuesdays from 4.00pm – 6.00pm for the Year Six Pupils .

For more information or to book a place, please call: 0208 366 3677 or 07809332106 or email: youngcarers@enfieldcarers.org


Let us help you to keep on top of your schoolwork and revision!

Are you the Carer we are looking for?

Posted by on Aug 10, 2018 in News


We are looking for people, preferably those with experience of providing care, to join our board of Trustees

Our trustees make key decisions and oversee the running of Enfield Carers Centre; by joining the board you would have a say in helping shape services, make key business decisions and ensure that the Centre is meeting the needs of carers.  We are fortunate to already have a number of professionals on our board but we really need more with direct experiences of caring, to give addition insights and ensure that everything we do is carer focused.

For more details, have a look at the following documents:

Trustee Advert Aug 18 

ECC Trustee Info Pack August 2018

And if you are interested in joining us and would like to apply, please download and complete the ECC Trustee application form and return it to pamb@enfieldcarers.org or post it to the office at:

Britannia House,
137-143 Baker Street
Enfield, Middlesex, EN1 3JL
T:  020 8366 3677

Eligible for Carer’s Credit?

Posted by on Aug 22, 2017 in News

Up to 230,000 unpaid carers are putting their state pension in jeopardy by not claiming carer’s credit – a benefit that plugs gaps in your national insurance record when you’re not able to work because you’re caring for someone.

More info on from the MoneySavingExpert site.